The room I stayed in was comfortable and clean. (I speak Italian so it’s not a language issue).
The staff are quite unhelpful unfortunately. The location of the hotel is convenient for Salerno and the Amalfitana coastline. The hotel is next to the port which is busy and not ideal if you don't sleep well. Maintenance hadn't repaired it during our stay. Had several occasions to return tea due to fishy smell and taste. No access to the beach safely and none for me due to the above. Power cables strewn across the ground nails sticking up and a peice of wood laid across the blade. An open construction site which has been the same since 2017 is a UK health and safety nightmare. But a great gym but a little snug and if you ate tall you don't have much head room next to the window on the equipment. Breakfast was good but the hot food was cold. Most common areas were beautiful but in the restaurant lots of stains and damage on the ceiling. No extractor fan The upper rooms were beautiful. Missing fittings dirty/ stained lamp shades and some lights didn't work. The rooms on the 4th floor are old and in desperate need of attention. The shower head had a mind of its own as did the control. Rust fell each time you showered into the tray. The seat was rusted and stuck at an angle so you couldn't sit and it forced you out of the shower tray. When you opened the window you were faced with a pitch black space with what I think was a water tank. The second across the corridor was accessible. We were allocated two rooms the first 432 which wasn't accessible. On the face of it the hotel is beautiful.
If you are alone and in a wheelchair you cannot reach the buzzer and the ramp is not always down and he door is locked However once in, the lifts take you everywhere you need to go. There is a wooden ramp that takes you through a side door but you cannot get to the reception desk. As a disabled guest (wheelchair user) the hotel isn't accessible to reception.
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